Frequently Asked Questions
About Suti Vastra
Q: What is Suti Vastra?
A: Suti Vastra is your trusted online destination for Indian ethnic wear, offering a wide range of premium apparel with free Pan-India shipping, worldwide delivery, and custom tailoring services.
Q: Why should I shop at Suti Vastra?
A: At Suti Vastra, we provide:
- Free shipping across India.
- International shipping with competitive rates.
- Custom stitching services for the perfect fit.
- A 7-day easy return policy.
- Dedicated customer support to assist you every step of the way.
Account Management
Q: How do I create an account on Suti Vastra?
A: To create an account:
- Go to the New User section on our website.
- Click on "New User? Register Now."
- Fill in the required details, including:
- First Name
- Last Name
- Email Address
- Password
4. Click Submit to complete your registration.
Q: How can I reset my Suti Vastra account password?
A: Simply click on Forgot Password? on the login page, enter your registered email, and follow the instructions in the reset link sent to your inbox.
Shipping
Q: Suti Vastra shipping Charge within India?
A: Suti Vastra provides free shipping Pan-India on all orders with no minimum purchase requirement.
Q: Suti Vastra ship internationally?
A: Absolutely! Suti Vastra ships worldwide:
- Orders above $100: Free international shipping.
- Orders below $100: Flat $15 shipping fee.
Q: How long does Suti Vastra take to deliver orders?
A: Delivery timelines depend on the shipping method and location:
- Standard Shipping: 5–7 business days.
- Expedited Shipping: 3–5 business days.
- Express Shipping: 1–2 business days.
Q: Can I track my Suti Vastra order?
A: Yes, once your order is shipped, you’ll receive an email and WhatsApp notification with a tracking link to monitor your package.
Returns, Refunds, and Exchanges
Q: What is Suti Vastra’s return policy?
A: You can return your order within 7 days of delivery. The item must be unused, in its original condition, and include all tags and packaging. here to help with returns and exchanges. Click Here
Q: How do I return or exchange an item with Suti Vastra?
A:
- Log in to your Suti Vastra account.
- Navigate to the My Orders section.
- Select the item and click Return/Exchange.
- Provide a reason and submit your request.
Q: What should I do if I receive a damaged item from Suti Vastra?
Contact Suti Vastra immediately at📞+91-9016306221 or email us at 📧 care@sutivastra.com for assistance. We’ll arrange for a replacement or refund.
Q: Can I cancel my Suti Vastra order?
A: Yes, cancellations are allowed within 24 hours of placing your order. After this period, you may request a return or exchange instead.
Custom Stitching Services
Q: Suti Vastra offer custom stitching services?
Yes! Suti Vastra provides professional tailoring for salwar kameez, lehengas, kurtas, and more. Share your measurements, and we’ll ensure the perfect fit.
Q: How much does custom stitching cost at Suti Vastra?
A: Here’s our stitching rate card:
- Salwar Kameez Set: $6
- Lehenga + Choli: $6
- Blouse: $2
- Petticoat: $2
- Saree Fall Pico: $1
Q: How can I submit my measurements to Suti Vastra?
A: Use our online Submit Measurements form or contact us on WhatsApp for guidance.
Privacy and Security
Q: How does Suti Vastra protect my personal information?
A: Suti Vastra uses industry-standard SSL encryption to secure your data during transactions. Your information is strictly used for order processing and service improvements.
Q: Does Suti Vastra use cookies on its website?
A: Yes, Suti Vastra uses cookies to enhance your browsing experience and provide personalized recommendations.
Q: Does Suti Vastra offer discounts or promotions?
A: Yes, Suti Vastra frequently offers discounts and promotions. Subscribe to our newsletter to stay updated on the latest deals.